The PSC Group Newsletter

 Vol.9 No.21 - October 29, 2009

 In this issue:  

• PSC's New Website
• Thoughts on Collaboration and Business
• Oracle Fusion Middleware 11g Upgrade Analysis
• Day of Cloud gathering in Chicago

         This Week's Theme:   

       PSC's New Website Goes Social

Have you seen our new website?  We have redesigned it from the ground-up to create a newer, more dynamic presentation with improved navigation and more content.  We have also added links to Twitter and Facebook so you can follow what we are doing on a daily basis.   The Tag Filter feature on the left side of each page makes it easier to find all of the information you need on a particular subject with just a single click of the mouse.

The most important feature is the underlying Open Source technology that will keep the site “as current CNN.com”.   Non-technical personnel will now be able to add graphics, slide presentations and other information formats including links to relevant blogs.  This will enable anyone with the appropriate permissions to add or update content at any time thus maintaining a steady flow of the latest information.  

The PSC Newsletter, now in its ninth year, will be changing as well.  Now part of the new website, it will share the same links and graphics making it more compact and efficient to distribute.   

        Thought of the Week:

       Collaboration for (Better) Business

The collaboration statics for 2009 are in.   According to InformationWeek (Sep. 14), the pressure on manufacturing to become more efficient internally and up and down the supply chain puts them out in front of other sectors in the adoption and utilization of collaboration technologies.   Sixty-six percent have deployed some form of collaboration tool or process including mobility, social media, Web 2.0 and the Cloud.   The advantages include better BI, lower costs, improved customer service, and the ability to better compete in the global marketplace.   This makes sense, of course, since collaboration is the key to increasing human productivity, which is at the core of the industry.  

You can read more on this subject in our recently updated white paper Bringing Roles to the Glass, One Function at a Time.  
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             Announcements and Events  

Join us as Jim Vaselopulos, Vice President, PSC Group discusses How to be Relevant in 2010: Selecting Technologies that are Business Enablers in Rosemont, Illinois.    

Click here for the details and to register.

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PSC has been invited to introduce our recently developed Sandler Training® Framework for Microsoft Dynamics CRM at Sandler's November conference in Baltimore, MD.  This framework is a set of customizations designed and developed by PSC Group that can be plugged directly into Microsoft Dynamics CRM Online or On Premise versions.  The framework is designed as a tool for sales people trained in the Sandler Training System to manage the sales process more effectively using the Sandler sales methodology.  The ability to utilize views and reports that are specific to the unique Sandler language and sales process makes this a very effective tool for sales managers and Sandler coaches as well. 

PSC Group, LLC., headquartered in Schaumburg, IL, is an information-technology and professional services consulting firm that specializes in providing its clients with innovative ways tomaximize profitability, improve internal processes, and enhance their customer's overall experience. Since its founding in 1990, PSC has helped enterprises in the Services, Insurance, Manufacturing, Distribution, and Financial Services sectors that view IT as a strategic resource. PSC professionals provide their clients with access to current product information, technical support, advanced training programs, and future trends. PSC is a partner with many of the IT industry's leading firms and software providers. For more information, visit www.psclistens.com  

The PSC Newsletter for Clients and Partners is published by PSC Group, LLC. Corporate Headquarters: 1051 Perimeter Drive, Suite 500, Schaumburg, IL 60173-5833. For more information about any topic included in this newsletter, our other corporate solutions, or to send us your comments, please call us toll free at 800.592.8003, email: info@psclistens.com, or visit our website at http://www.psclistens.com